Privacy Policy and Terms & Conditions for Online payment

Donor will Provide Complete and Accurate Registration Information.

  • You undertake to provide the correct and valid Debit/Credit Card details and confirm that you shall not use any Debit/Credit Card that is not legally owned by you.
  • CHAITANYOPASANA and/or HDFC Bank will not share the Debit/Credit Card information with any third party unless required by any Law, Regulation, or a Court Order
  • User Information entered during the process is kept Secure and Confidential and will not be divulged to Third parties.
  • CHAITANYOPASANA will not be held responsible for any Damages the user may suffer as a result of using the Online Payment Process. The User agrees that he/she shall defend, indemnify, save and hold CHAITANYOPASANA harmless from any and all demands, liabilities, losses, costs and claims that may arise or result from any Technical Failure or Incorrect use of the Online Payment Process.
  • You specifically agree that CHAITANYOPASANA shall not be responsible for Unauthorised Access or, Alteration of your Data during Transmission.
  • Your Payment will take a Minimum of 3 working days to reach our Account. (This includes time to verify your Card details with your Debit/Credit Card supplier and for Payment to be notified to the Council.) If your Payment is overdue and recovery action is about to be taken, you should contact the relevant Department.
  • Server Slow Down/Session Timeout: In case the Website is experiencing any Server related issues like "slow down or failure or session timeout", the User shall check whether his / her Bank Account has been debited or not before initiating the Second Payment, and accordingly resort to one of the following options:
  • In case the Bank Account appears to be debited, ensure that he/ she does not make the Payment Twice. 2) In case the Bank Account is not debited, the User may initiate a Fresh Transaction to make Payment.
  • However, the User agrees that under no circumstances CHAITANYOPASANA will be responsible for such fraudulent / duplicate transactions and hence no claims should be raised to CHAITANYOPASANA.
  • We cannot accept liability for a Payment not reaching the intended Account due to a Customer quoting an Incorrect Account Number.
  • Neither can we accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons).
  • We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  • If the Debit/Credit Card supplier declines Payment, CHAITANYOPASANA is under no obligation to bring this fact to the Customer's attention. Customers should verify with their Bank/Debit/Credit Card supplier that Payment has been Deducted from their Account or not.
  • The laws of India shall apply and the courts in Mumbai shall have jurisdiction in respect of all the Terms, Conditions, and Disclaimers.
  • CHAITANYOPASANA reserves the right to change these Terms and Conditions at any time without Notice


  • CHAITANYOPASANA is committed to securing the Privacy of your information..
  • In addition, your Information is also used to create a record about you in Donor Database, or to update your existing record. Your Card Information is not stored in this record.
  • Your personal information may be used to provide you with Information about the activities of CHAITANYOPASANA.
  • We will not provide any of your personal information obtained via the website to other Companies or Individuals unless required to by Law.
  • Whenever you provide Sensitive Information (for example, a Debit/Credit Card number to make a Payment) we will ensure all reasonable steps to protect it; such as Encrypting your Card Number. We will also take Security Measures to protect your Personal Information in storage. Debit/Credit Card numbers are used only for Payment Processing and are not retained for Marketing
  • CHAITANYOPASANA reserves the right to change this Policy at any time without Notice. Please visit this page periodically to review the Current Policy


  • Donations shall not be refunded in any case.